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Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

2400 Alert Road, Ottawa, Canada, K1V 1S1

Hilton Garden Inn Ottawa Airport, a 3-star hotel in the heart of South End, is 3 miles from Macdonald Cartier International Airport and offers free airport shuttle service. The Ottawa Airport Hilton Garden Inn is also situated only a short drive from the downtown area and attractions like the Parliament buildings, Rideau Canal, and National Gallery of Canada. Major industries such as Federal Express, Cara Food services, and First Air are within minutes of the hotel.

Comfortable Soundproof Rooms

Rooms at Hilton Garden Inn Ottawa Airport feature soundproof walls, flat-screen TVs with cable channels, and private bathrooms with complimentary toiletries. Certain units include a seating area, while suites offer two bedrooms and a separate living room with a sofa bed. Ironing facilities, tea and coffee makers, and air conditioning are standard in all accommodations.

Casual Dining Options

The Garden Grille and Bar serves American cuisine, including world-class steaks, pastas, and seafood, with daily specials prepared by the chef. Open for breakfast, lunch, and dinner, the restaurant offers vegetarian, gluten-free, and dairy-free options. Guests can enjoy a cocktail in the lounge area, which features a plasma television.

Pool & Relaxation

Recreation opportunities include an indoor pool and a spa tub, while the fitness center is available for workouts. The lobby features a fireplace, creating a cozy atmosphere for relaxation. Shopping onsite and dry cleaning services add convenience for guests.

Business & Convenience

Business travelers benefit from 7,200 square feet of conference space and complimentary wireless internet access. The 24-hour front desk assists with late check-out and other requests. Wedding services and on-site parking are also available.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Standard Queen Room
Max:
4 persons
360 sq. feet 
Bed options:
2 King Size Beds
Heating
Air conditioning
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King Room
Max:
2 persons
280 sq. feet 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Queen Room Mobility accessible
Max:
4 persons
360 sq. feet 
Bed options:
2 King Size Beds
Heating
Air conditioning
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Prices and Availability

Check availability and prices for your travel dates right now!

Getting around

Transportation options available

City Center
Ottawa 6.6 mi
Airports
Macdonald Cartier (YOW) 1.6 mi
Gatineau (YND) 21.8 mi
Train
Ottawa Train Station 6.2 mi
Train400 ft
Bus
Bus stop400 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Free airport shuttle
  • Housekeeping
  • Laundry
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
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Location info

2400 Alert Road, Ottawa, Canada, K1V 1S1
Map view
2400 Alert Road, Ottawa, Canada, K1V 1S1
Nearby
4899 Uplands Dr
Ernst & Young Centre
2200 ft
Restaurants
Garden Grille and Bar
500 ft
2400 Alert Rd Hilton Garden Inn

Guest scores and detailed hotel feedback

Past guest experiences and opinions
84%
enjoyed their visit and would return
quiet
friendly staff
renovation noise
no breakfast included
8.4/10
Great
Rooms
7.8
Location
7.6
Service
8.0
Dining
6.6
Guest reviews
8.4/10
based on 5 reviews
8.2
8.2/10 based on 1513 reviews
Katherine
United States of America, April  2024
7.0/10

My stay at the hotel was a mixed experience. The rooms were spacious and comfortable, which made my sleep quite pleasant, but there was a noticeable smell of marijuana on a lower level. The service was a bit of a hit-and-miss, as some staff members were professional and helpful while others seemed lacking. The location was convenient for travelers looking to stay close to the airport, although there were some issues like upselling on drinks. The dining experience had its highs and lows, with some great deals and pleasant service but also some disappointing aspects. Overall, a stay with its ups and downs.

Rooms
8.0
The suite I stayed in was very spacious and comfortable, ensuring a good night's sleep above 22 degrees.
Service
6.0
Some staff members were pleasant and very helpful, but overall, the service was a bit inconsistent.
Location
7.0
The hotel's location was great for those arriving late at night or needing to be close to the airport.
Dining
7.0
The dining experience had its moments of greatness with amazing food deals but also fell short in some areas.
Facilities
John
United Kingdom, March  2024
7.6/10

I had a pleasant stay at the hotel. The room had a great view of the airport, and it was a good size. The service was exceptional, with friendly and professional staff throughout the facility. The hotel's location near the airport was convenient, but there was some noise from the hallway and elevator. The dining options were limited, but the facilities were well-maintained.

Rooms
8.0
The room had a great view of the airport, and it was a good size.
Service
9.0
The service was exceptional, with friendly and professional staff throughout the facility.
Location
7.0
The hotel's location near the airport was convenient, but there was some noise from the hallway and elevator.
Dining
6.0
The dining options were limited.
Facilities
8.0
The facilities were well-maintained.
John
United States of America, January  2024
8.2/10

The hotel offers spacious and clean rooms equipped with convenient amenities, although the decor is a bit old-fashioned. The service is friendly and accommodating, making for a pleasant stay. The location is ideal for both airport access and commuting to downtown, while the dining options could be improved with more variety. Overall, a comfortable stay with great service but could use some updates.

Rooms
8.0
The rooms are spacious and clean, featuring a fridge, microwave, and Keurig machine for added comfort. The decor could use a bit of updating, but they are cozy and convenient.
Service
9.0
The staff is friendly and very accommodating, providing excellent service throughout my stay. They were especially helpful with luggage assistance.
Location
9.0
The hotel's location is welcoming and beautiful, offering quick access to south Ottawa and convenient commuting options. It's also very close to the airport, making it a practical choice for travelers.
Dining
7.0
The dining options feature real wholesome choices served on reusable dishes, but it would be better to have a free continental breakfast included in the room price for added value.
Facilities
8.0
The hotel has all the necessary facilities for a comfortable stay, ensuring guests have a pleasant experience.
Joanna
United Kingdom, October  2023
6.6/10

The hotel room seemed quite empty and plain for the value I paid, and the dining experience was not up to par with a poor waitress service. On the bright side, the view from the massive 8th-floor room of the entire city in the distance was impressive. The room appeared clean initially, but upon closer inspection, we discovered food crumbs under the bed and coffee stains on the bedding. However, the room was spacious with tall ceilings and had the air conditioner and fan already running when we arrived at midnight.

Rooms
7.0
The room was spacious, but seemed empty and plain compared to the price paid. Cleanliness was questionable upon closer examination.
Service
7.0
The service was nice enough overall, but there were some lapses such as staff not knowing how to use the hotel computer system.
Location
6.0
The location was great for the EY function I was attending, but it felt somewhat remote being very close to the airport with limited access to nearby amenities.
Dining
5.0
The dining experience was below expectations, and the breakfast service was not very good.
Facilities
8.0
Diana
United States of America, July  2023
8.2/10

The hotel's location is ideal, very close to the airport, and the rooms, despite being under renovation during my stay, were spacious and clean. The service was top-notch, with friendly and helpful staff always in a good mood. The dining experience was pleasant with many options, and the hotel offers a nice option with a hot tub to relax in. However, there was some noise from the renovation during my stay.

Rooms
8.0
Despite being under renovation during my stay, the room with a King-sized bed was spacious and clean.
Service
9.0
The staff were friendly and helpful, always seeming to be in a good mood.
Location
9.0
The hotel is almost IN the airport, which is very convenient, and the area is very quiet, offering a relaxing atmosphere.
Dining
8.0
The dining experience was so nice with many options available, excluding breakfast.
Facilities
7.0
The hotel offers a nice option with a hot tub to relax in, but there was some noise due to the renovation during my stay.
quiet
renovation noise
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Rooms and Guests2 Guests, 1 Room